Redapto
Redapto is a YC Fall 2025 (F25) company. Based in San Francisco, CA, USA. Team of 2.
About Redapto
Summary
Redapto builds continuous quality-improvement software for customer support teams. It audits every agent interaction to surface SOP gaps, hallucinations, and stale knowledge, then automatically updates procedures, training, and knowledge bases. This replaces manual QA programs that review only a small fraction of tickets and leave systemic issues undetected.
Go-to-market
Customer support teams at mid-to-large companies are the buyers, reached through a sales-led motion with a demo request as the entry point.
From the Y Combinator listing
Self-improving systems for Customer Support Teams
Redapto builds self-improving systems for customer support teams that boost CSAT, NRR, and drive repeat purchases. Support quality plateau because agents and QA are static. Less than 5% of interactions are reviewed, missing SOP gaps, hallucinations, and outdated knowledge. Redapto audits 100% of interactions to detect issues, run custom evals, and auto-update SOPs, training, and knowledge bases so teams continuously improve. We’re applied researchers who’ve shipped this at scale. At Coinbase, our agent automations save $2.5M+ annually; at Adobe and Amazon, our post-training and compression work saved $1M+ and improved latency 20×.
Facts
- B2B / B2B
- San Francisco, CA, USA
- 2
- Active
- Early
Founders (1)
Score every batch against your own thesis
GPAgent's sourcing agent reads every company in a batch, scores each one against your fund's thesis in a private workspace, and lines up the founders worth meeting before Demo Day. You decide who to contact. Your scores, notes, and pipeline never appear on these pages.
How Accelerator intelligence works