Cignara

Companies lose revenue every time a customer is stuck in IVR, waits too long for help, gets blocked by a dumb chatbot, or receives a generic answer from an agent without the right context. These are not just support problems. A complaint is a retention moment, an inquiry is a sales moment, and a support call is often an upsell moment. We built Cignara to fix this. Cignara provides end-to-end AI voice and chat agents that use customer context, company data, business logic, and policy rules to take personalized, agentic actions. Every response is grounded, every action is policy-bound, governed, and verifiable, and every conversation is tracked as a business outcome. Fortune 500 brands like LG use Cignara as fully autonomous agents and as real-time assistants for human teams.